Questions? Problems?
Just call us whenever you need personal technical assistance.
We offer unlimited free technical support with each of our accounts.
If you need assistance during non-office hour times, please view the E-mail support section by clicking here.
Shocking.com is striving to become the leading Internet Service Provider in Northern California. To assure a high level of member satisfaction, Shocking Internet Services will achieve the following goals.
  1. Provide dependable, high quality Internet access utilizing the latest communication technologies available.

  2. Offer members high-speed connections, paired with high amounts of bandwidth.

  3. Provide personal and efficient technical support to our members.

  4. Grow according to our member's needs.

  5. Maintain our low, competitive prices without compromising the quality of our service.

  6. Keep a steady line of communication between our members, staff, and the owners of the corporation.

  7. Provide a productive and pleasant work environment for our employees, while promoting the betterment of their skills through training.


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